Service · Conversational AI
A front desk that never puts anyone on hold
Somebody called your business at 9:40 last night with a question you’ve answered a thousand times. It went to voicemail, and then it went to your competitor.
What I build
- Customer chatbots that answer the thousand-times question instantly, in the customer’s own language, and hand off to a human the moment things get weird.
- Internal knowledge assistants — your handbook, SOPs, and product docs, searchable by asking instead of remembering which folder.
- Voice AI that answers the actual phone — production voice agents on RetellAI, live with real customers today.
Everything is grounded in your data — your catalog, your policies, your prices — so the bot quotes your real return policy instead of inventing discounts.
What chatbots are bad at
- Genuinely angry customers. They want a human; the bot’s only job is to notice fast and get out of the way.
- Judgment calls — refund exceptions, custom pricing, anything you’d fire an employee for improvising.
- Being your whole support strategy. A good bot absorbs the repetitive 70%, not the hard 30%.
If your problem lives on that list, I’ll say so on the call and you’ll keep your money.
Book a call — a human answers* “Multi-language” means the bot speaks Spanish, French, and Vietnamese. It does not mean it can translate “per my last email” into something friendly. Nothing can.