conversational-ai.mdx
Service · Conversational AI

A front desk that never puts anyone on hold

Somebody called your business at 9:40 last night with a question you’ve answered a thousand times. It went to voicemail, and then it went to your competitor.

What I build

  • Customer chatbots that answer the thousand-times question instantly, in the customer’s own language, and hand off to a human the moment things get weird.
  • Internal knowledge assistants — your handbook, SOPs, and product docs, searchable by asking instead of remembering which folder.
  • Voice AI that answers the actual phone — production voice agents on RetellAI, live with real customers today.

Everything is grounded in your data — your catalog, your policies, your prices — so the bot quotes your real return policy instead of inventing discounts.

What chatbots are bad at

  • Genuinely angry customers. They want a human; the bot’s only job is to notice fast and get out of the way.
  • Judgment calls — refund exceptions, custom pricing, anything you’d fire an employee for improvising.
  • Being your whole support strategy. A good bot absorbs the repetitive 70%, not the hard 30%.

If your problem lives on that list, I’ll say so on the call and you’ll keep your money.

Book a call — a human answers* “Multi-language” means the bot speaks Spanish, French, and Vietnamese. It does not mean it can translate “per my last email” into something friendly. Nothing can.

This page is the flat, search-friendly version. The real thing is an entire desktop operating system.